Missed delivery and redelivery call

For Japan Post, you can book a redelivery any time for free online, or through the 24-hour automated phone line at 0800-998-8000 (free from a landline) or 0570-046-645 from a mobile (paid). Have the slip ready: the tracking number is the 6-digit or 11–13-digit number in the red box. The online form only books delivery to the slip's address; for pickup at a counter or another place, call the call center at 0570-046-666 (8:00–21:00 every day) or your local post office. Free time windows for ゆうパック are 午前中ごぜんちゅう, 12–14, 14–16, 16–18, 18–20, and 19–21. How late you can still book a same-day redelivery depends on your local post office. Items are held for 7 days from the day after the first attempt, then sent back to the sender.