Getting a ไฝๆฐ‘็ฅจ at the ward office

Before the call

๐Ÿ’ก What to know before you call

If you have a My Number card (with its 4-digit PIN set), you can skip the counter: the multi-copy machine at most convenience stores prints a ใฎ from 6:30 a.m. to 11 p.m., weekends included (closed Dec 29โ€“Jan 3 in many wards). Choose โ†’ , place the card, enter the 4-digit PIN, then pick yourself only or the whole household and whether to include ็ถšๆŸ„ and other items. It's usually cheaper than the counter (Ota Ward cut its konbini fee to 150 yen from Sept 1, 2026; Kita Ward charges 200 yen). In Ota Ward, konbini copies cannot include the , but you can choose whether to include your My Number. Check your own ward's available options and the receiving organization's requirements before ordering. Three wrong entries lock the 4-digit PIN. If it locks, check the official PIN-reset procedure before trying again.

Words this call depends on

  • ใฎใ‚’ใŸใ„ใ‚“ใงใ™ใŒ

    I'd like to get a copy of my resident record.

  • they'll ask!

    for everyone in the household

  • ็ถšๆŸ„ใคใฅใใŒใ‚‰

    they'll ask!

    relationship to the head of the household (as listed on the record)

  • ใงใ—ใพใ™

    Without that listed, please.

  • ใงใงใ™

    "One copy is fine." (้€š = counter for documents)

  • ใ‚’ใฆใใ‚‹ใŒใ‚ใ‚Šใพใ™ใ‹

    Do I need to bring my seal?

Grammar you'll use

  • ใ€œใ‚“ใงใ™ใŒ

    soft opener: explains the situation and invites the listener to help

    Plain form + ใ‚“ใงใ™ใŒ (ใช-adj/noun + ใชใ‚“ใงใ™ใŒ)

    ไฝๆฐ‘็ฅจใฎๅ†™ใ—ใ‚’ใ‚“ใงใ™ใŒ

    Hint: ๅ–ใ‚‹

  • ใ€œๅฟ…่ฆใŒใ‚ใ‚Šใพใ™ใ‹

    Do I need to ~? / Is it necessary to ~?

    Verb dictionary form + ๅฟ…่ฆ(ใฒใคใ‚ˆใ†)ใŒใ‚ใ‚Šใพใ™ใ‹ (ๆŒใฃใฆใใ‚‹โ†’ๆŒใฃใฆใใ‚‹ๅฟ…่ฆใŒใ‚ใ‚Šใพใ™ใ‹). Answer: ใฏใ„ใ€ๅฟ…่ฆใงใ™ / ใ„ใ„ใˆใ€ใ€œๅฟ…่ฆใฏใ‚ใ‚Šใพใ›ใ‚“.

    ๅฐ้‘‘ใ‚’ๆŒใฃใฆใใ‚‹ใ‚ใ‚Šใพใ™ใ‹

    Hint: ๅฟ…่ฆ

  • ใ€œใฆใ„ใŸใ ใ‘ใพใ™ใ‹

    Could you please ~? (polite request)

    Verb-ใฆ + ใ„ใŸใ ใ‘ใพใ™ใ‹

    ๆœฌไบบ็ขบ่ชๆ›ธ้กžใ‚’ใ„ใŸใ ใ‘ใพใ™ใ‹

    Hint: ่ฆ‹ใ›ใ‚‹

The flow of the call6 steps ยท orange = they'll ask you

  1. 1Say what you wantLines 1โ€“2
  2. 2They ask whose record (they ask you)Lines 3โ€“4
  3. 3They ask about ็ถšๆŸ„; you turn down the My Number (they ask you)Lines 5โ€“6
  4. 4They ask how many copies; you ask about the seal (they ask you)Lines 7โ€“8
  5. 5No seal needed; they ask for your ID (they ask you)Lines 9โ€“10
  6. 6Hear the fee and where to waitLines 11โ€“12

Up next ยท step 2 of 4

Listen to the call