Before the call
๐ก What to know before you call
ใฎใฎใฏ202512ใงใใ2026731ใงใใใพใฏใงใใคใ๏ผใฟใฎใใคใใณใใผใซใผใ๏ผใใใใใใใใใใใใใคใใฏใใงใใใใฏใใคใใณใใผใซใผใ๏ผใใคใใใผใฟใซใฎใชใฉใงใงใใใใใใใซใฎ๏ผใใใฆใใใจใใ
Words this call depends on
ใใคใ
they'll ask!My Number card used as health insurance
they'll ask!
insurance eligibility confirmation document (backup ID)
medical questionnaire
ใฎใฉใ
(my) throat hurts
ใใใ
(I) have a fever
ใใคใใใงใใ
Since when?
prescription
payment / checkout
Grammar you'll use
ใใปใใใใ
had better ~ / should
Verb-ใ + ใปใใใใ
ไปๆฅใฏไปไบใใปใใใใใงใใ
Hint: ไผใ
The flow of the call5 steps ยท orange = they'll ask you
- 1Check in and show your insurance card (they ask you)Lines 1โ2
- 2Get the questionnaire and say what's wrong (they ask you)Lines 3โ4
- 3The doctor asks your symptoms and since when (they ask you)Lines 5โ6
- 4Hear the diagnosis and ask about workLines 7โ8
- 5Pay and ask where the pharmacy isLines 9โ10
Up next ยท step 2 of 4
Listen to the call